More choice leads to more opportunities

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Onsite Helpdesk Agent

Earn $25+/hour providing onsite helpdesk support to medical professionals

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More money. More flexibility. More shifts. More control. More growth.

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What our partners think of us


Why work as a Onsite Helpdesk Agent with Shiftsmart

Role overview: As an Onsite Helpdesk Agent you will support medical professionals (e.g. nurses, physicians) by responding to patient-related queries (e.g. profile capture, email resets, appointment setting). You will be the first point of contact for all things related to patient appointment management, and play a critical role in a safe and successful reopening 

The revolutionary workforce marketplace, built for the modern worker

Start earning quickly

Get paid in days, not weeks

Choose your own schedule

Flexible shifts including evenings, weekends

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Who we are

We work for you, our partners. Our mission is to increase every worker's quality of life by empowering you with more opportunities. We connect modern workers looking for more flexibility, control, hours, and income with organizations that need to increase fulfillment, reduce churn, and improve worker quality.

Your next shift starts here

We welcome interested individuals from an array of industries and backgrounds

Experience Needed

  • Strong customer service mindset 
  • Ability to support non-tech saavy individuals
  • Bonus: Experience providing tech support and/or using Salesforce 
  • Bonus: Experience in leadership and/or management roles 
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Basic Requirements

  • Must be able to travel to assigned locations 
  • Must be at least 18 years old
  • Eligible to work in the US
  • Fluent in English
  • Access to tablet or personal computer for work
  • Strong internet connection